Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://pranaplaycarmel.com/ website (the "Website") operated by Prana Play, LLC, a(n) Limited Liability Company formed in Indiana, United States ("us, we, our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

• Identifying information - Name
• Identifying information - Postal / Shipping address
• Identifying information - Phone number
• Identifying information - IP address
• Identifying information - Email address
• Identifying information - Device identifier
• Identifying information - Online identifier
• Internet or other electronic activity - Browsing history
• Internet or other electronic activity - Search history
• Internet or other electronic activity - Information regarding your interaction with our website or application
• Internet or other electronic activity - Information regarding your interactions with advertisements
• Sensitive personal information - Geolocation information
• Identifying information - Social media user ID
• Internet or other electronic activity - Information regarding your interaction with embedded videos

We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.

With whom we share your personal information

We share the personal information below with service providers who help us operate this Website and our business (such as website hosting, analytics and booking providers), for the purpose of providing our services to you:

• Identifying information - Name
• Identifying information - Postal / Shipping address
• Identifying information - Phone number
• Identifying information - IP address
• Identifying information - Email address
• Identifying information - Device identifier
• Identifying information - Online identifier
• Internet or other electronic activity - Browsing history
• Internet or other electronic activity - Search history
• Internet or other electronic activity - Information regarding your interaction with our website or application
• Internet or other electronic activity - Information regarding your interactions with advertisements
• Sensitive personal information - Geolocation information
• Identifying information - Social media user ID
• Internet or other electronic activity - Information regarding your interaction with embedded videos

Please note that these third parties will store your personal information that has been provided to them.

How we protect your personal information

We protect and safeguard your personal information by using ssl encryption or other secure technologies when receiving or sending personal information beyond internal networks.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we no longer need the information to contact you.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Please see the "Your rights" section below for more information regarding exercising your privacy rights related to direct marketing.

SMS/text messaging

By submitting a form on this Website and providing your mobile phone number, you consent to receive text messages from Prana Play, LLC related to your inquiry, bookings, and account, including replies to questions you send us. Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can get assistance by replying HELP or contacting us through our contact form.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or obtained by, any third parties.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

• The right to access the personal information that we hold about you.
• The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
• The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
• The right to request that we amend any of the information that we have collected about you.
• The right to withdraw your consent to the processing of your personal information.
• The right to request that we restrict the processing of your personal information.
• The right to request that we delete some or all of the personal information that we have collected about you.
• The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
• The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with us.
• The right to opt out of the use of your personal information for purposes of direct marketing.
• The right to opt out of sales of your personal information.
• The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
• The right to opt out of tracking of your location.
• The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
• The right to opt out of the use of your personal information for automated decision making purposes.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Prana Play, LLC
Kay Anderson, Owner
Contact form: https://pranaplaycarmel.com/contact/
(317) 653-0444
1019 Third Ave SW, Carmel, IN 46032
United States

https://pranaplaycarmel.com/contact/

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

• Name
• Phone number
• Email address

Please note that we may be unable to process your request if you do not provide us with the above information. We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints and accountability

The following person is accountable and responsible for our privacy practices and procedures, and you may lodge a complaint regarding our collection, use and sharing of your personal information by contacting them:

Prana Play, LLC
Kay Anderson, Owner
Contact form: https://pranaplaycarmel.com/contact/
(317) 653-0444
1019 Third Ave SW, Carmel, IN 46032
United States

We will respond to all complaints within a reasonable time (usually 30 days).

Location of data processing

All data processing activities undertaken by us take place in United States.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track ("DNT") is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Questions

If you have any questions about this Privacy Policy, please contact us through our contact form at https://pranaplaycarmel.com/contact/ or by phone at (317) 653-0444.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.